Refund Policy
Last updated:
Company Details
Phakronxdhor
133 Oliver Plunkett St, Centre, Cork, T12 D6F5, Ireland
Geographic Scope
This refund policy applies to orders delivered within the European Union. Our products are dietary supplements for general wellness, sold from Ireland. Return shipping and processing may vary by your location.
Our advertising (including Google Ads) is targeted only to geographic regions where our products may be legally sold. We comply with advertising platform policies regarding geographic and topic restrictions for dietary supplements.
Right of Withdrawal
Under EU Consumer Rights, you have 14 days from receipt of goods to withdraw from the contract without giving a reason. You must inform us of your decision before the withdrawal period expires.
Return Conditions
To exercise your right of withdrawal, the product must be returned in its original, unopened packaging. Products that have been opened or used may not be eligible for a full refund due to hygiene reasons.
Refund Process
Once we receive the returned product and verify it meets return conditions, we will process your refund within 14 days. Refunds will be made using the same payment method you used for the purchase.
Return Shipping
You are responsible for the cost of returning the product unless the item was defective or we delivered the wrong product. We recommend using a trackable delivery service.
Exclusions
Certain products may be exempt from the right of withdrawal where they have been unsealed after delivery (e.g. supplements for hygiene reasons). Please contact us before returning.
Contact
To initiate a return, contact us at: info@phakronxdhor.world, contact@phakronxdhor.world, support@phakronxdhor.world, help@phakronxdhor.world